Please read these Terms & Conditions (“Terms”, “Terms of Service”, “Agreement”) carefully before using the www.luddenhamraceway.com website.
In these Terms & Conditions, “we”, “us”, “our” “the Venue” and “Luddenham Raceway” refers to Hutland Pty Ltd Trading as Luddenham Raceway, ABN 96 157 974 199
Hutland Pty Ltd Trading as Luddenham Raceway, ABN 96 157 974 199 operates www.luddenhamraceway.com (the “website”) to provide online access to information on the products, activities and recreational services offered by Luddenham Raceway operating at 823 – 849 Luddenham Road, Luddenham (“the Premises”).
Your access to, and use of all the information on the website, the products, activities and recreational services made available to you through the website, and individual participants use of the facilities, equipment, and recreational services provided at the premises and its surrounds is provided subject to the following Terms & Conditions.
We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these Terms & Conditions as amended. We therefore recommend that each time you access our website you read these Terms & Conditions.
By accessing browsing and using the website, registering, booking or making a purchase online or in person, you indicate that you have read, understood and agree:
i. To all Terms & Conditions, including the clauses, subclauses, and provisions outlined herein.
ii. Your continued use of the website constitutes an Agreement between you and Hutland Pty Ltd Trading As Luddenham Raceway, ABN 96 157 974 199 to abide and be bound by these Terms & Conditions;
iii. That the equipment, services and facilities provided by Luddenham Raceway are to be used in accordance with the rules and conditions displayed throughout the premises and these Terms & Conditions.
If you do not understand, or do not agree to all of the provisions contained in these Terms & Conditions, please close and exit all open pages from www.luddenhamraceway.com and do not visit the premises.
1. General Information
1.1 Operator Details
Hutland Pty Ltd (ABN 96 157 974 199), trading as Luddenham Raceway (“Luddenham Raceway”), operates the facilities located at 823–849 Luddenham Road, Luddenham, NSW 2745
1.2 Website Usage
The Luddenham Raceway website (www.luddenhamraceway.com) is provided for browsing, booking, purchasing services, and accessing information about our venue, offerings, activities and events.
1.3 Agreement to Terms
By accessing the website, placing an order, making a booking, or attending the venue, you agree to comply with these Terms and Conditions, including any additional conditions displayed onsite or provided in writing.
2. Bookings and Orders
2.1 Eligibility and Availability
Online bookings and purchases must be made by persons over the age of eighteen (18) years. By proceeding with a booking, you warrant that you are over 18 years of age.
We endeavour to ensure that our products and activities available for purchase and booking online are current, however we give no undertaking as to the availability of any product or activity advertised on our website.
In circumstances where Luddenham Raceway encounters unforeseen technical issues, or delays with our booking schedule, your activity session start time may begin or end later than the original start time and finish requested at the time of booking. Such a circumstance would not entitle you to a refund, and instead your start and or finish time would be adjusted to accommodate the booking request.
2.2 Booking Process
You may place orders or make bookings through our website or in writing with Luddenham Raceway representatives.
All bookings and orders constitute an offer to purchase services at the advertised price, inclusive of taxes and any applicable booking fees.
All prices are in Australian Dollars (AUD) and are inclusive of GST. Our prices are available on our website and we reserve the right to amend our prices at any time.
When you order from us, we require you to provide personal details such as but not limited to your name, email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.
2.3 Booking and Card Service Fees
Online bookings may be subject to non-refundable service, card service and booking fees. By proceeding, you acknowledge and accept these additional charges.
2.4 No Cancellations Policy
Once a booking or order has been submitted, cancellations or changes are not permitted, even if confirmation is pending, except as required under Australian Consumer Law.
2.5 Group Bookings
To guarantee participation together, group members must be booked under a single transaction. Luddenham Raceway cannot guarantee the same time slots for individual bookings made separately.
2.6 Accepted Payment Methods
We accept Mastercard and VISA, and other methods as available through our online payment processing platform.
Cash is also an accepted payment method at the Venue when paying in person.2.7 Acceptance or Rejection or Cancellation of a Booking and or Order
Luddenham Raceway reserve the right to accept or reject your Booking and or Order, for any reason including if the requested Product and or Time Slot and or Date is not available, if there is an error in the Price or Product Description posted on the Site or an error in your Order and or Booking and or if the person who has made a booking has been previously banned from the Venue.
If Luddenham Raceway rejects and or cancels the Order and or Booking placed through the Site, confirmation of same will be provided as soon as practicable.
3. Conditions of Entry
3.1 Identification
All persons must upon entry, identify themselves at reception and provide valid government-issued photo identification when requested (acceptable forms are a Valid Australian Drivers Licence, Valid Australian Photo Identification Card and Valid Passport for Overseas Visitors).
Failure to present one of the above forms of valid identification when requested will result in the entry and the service being denied and a refund would not be applicable in such circumstances.
All persons who have used a credit card to make a payment online, will be asked to present the physical card for verification purposes. Failure to present the physical card will result in entry and the service being denied and a refund would not be applicable in such circumstances.3.2 Valid Purpose
Entry to the Venue is only permitted on a temporary basis for valid purposes, including participation, approved spectators, purchasing goods, or making genuine inquiries.
Entry will be denied and trespass action taken against anyone who attempts to enter the Venue without a valid purpose and in breach of the Terms and Conditions of the Venue.3.3 Compliance
Failure to comply with entry conditions, staff instructions, or venue rules will result in removal from the facility and/or a permanent ban and refunds will not be provided in the event that you are removed due to non-compliance.
3.4 Assorted
- Liquor may not be brought onto the premises without prior written consent from management, and must not be consumed before participating in any activities at the venue, all activities at the venue require a zero drug and alcohol level.
- Intoxicated persons will not be permitted entry to the premises and would not be entitled to a refund.
- Guests who are intoxicated, argumentative, quarrelsome, aggressive or disorderly will be removed from the Premises and would not be entitled to a refund.
- Smoking and/or Vaping is not permitted at the Venue.
- Professional, commercial, staged or organized photography or video recording is not permitted without prior authorisation.
- Tripods, lighting, other standalone ancillary photography or video equipment is not permitted.
- Any type of activity or item that may impact on other Guests safety or enjoyment whilst on the Premises is not permitted and if continues after being asked to cease will result in you being removed from the venue and you would not be entitled to a refund.
- The Premises is under 24-hour CCTV (with audio capabilities) surveillance for the safety and security of all visitors and staff. By entering, you consent to being recorded.
- All persons under 18 years of age must be accompanied by a parent or supervising adult at all times.
- Adults / Carers/ Legal Guardians are responsible for persons under their supervision.
- You must obey all reasonable verbal or written instructions / warnings given by Luddenham Raceway Karting Staff or you will be denied entry and will not be entitled to a refund.
- You must obey all signage and terms and conditions of Luddenham Raceway or you will be denied entry and service and will not be entitled to a refund.
- Appropriate clothing and footwear must be worn at all times or you will be denied a service and will not be entitled to a refund.
- You must be physically fit and health and not have a medical condition that would prohibit you from participating in activities offered by the Venue. In the event that is discovered that you attempted to mislead the venue and participate knowing that you were not fit to participate you would not be entitled to a refund. If you have any concerns about being medically fit to participate in an activity offered by the Venue, the onus is on the participant to seek medical advice and clearance from your doctor before you book and participate in an activity at the venue.
- Outside food and drink is not permitted at the venue. A Birthday cake may be permitted, however a clean-up fee would apply in the event of any mess or debris left behind.
3.4 Photography, Promotional and Advertising Material
Luddenham Raceway, on occasion, may take photographs of guests within the venue for a number of purposes not limited to but including:
- Mementos for groups and individuals conducting an event
ii. Display on in venue televisions and displays
iii. Training and development purposes.
By entering Luddenham Raceway you consent for us to take video and images for security and promotional purposes of yourself and, or any child/person you are responsible for.
Any photographs, videos or sound recordings taken by guests must be limited to their own attendees and are for personal enjoyment only and may not be used to portray the venue in a negative or defamatory light. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited.
By providing us with your email and/or phone number you consent to receiving promotional and advertising material from time to time. You may opt out from receiving this information at any stage.
3.5 Banning Notices
- In certain instances Banning Notices may be issued by Luddenham Raceway for the Premises, Venues and Facilities located at 823 – 849 Luddenham Road, Luddenham, NSW 2745.
- If you are issued with a Banning Notice, or are informed that you have been Banned from the Premises, Venue and Facilities located at the aforementioned address then you are no longer welcome at Luddenham Raceway and have a lifetime ban.
- Failure to abide by the Banning Notice will result in the Authorities being called and all punishment methods granted by the law will be utilised against you.
- Should you make a booking after being issued with a Ban and attempt to gain entry to the Venue, you will be denied entry, trespass action will be taken and you will not be entitled to a refund.
4. Participation Requirements
4.1 Registration and Acknowledgement of Risk
All participants must register via the links provided and acknowledge and accept the inherent risks associated with activities, and sign the required waivers or they will not be able to participate and will be denied entry.
4.2 Conduct
Participants must act with good judgment, must not disrupt the good order, management and harmony of the Venue and must obey all instructions and comply with all entry requirements and terms and conditions and use equipment responsibly.
4.3 Safety Equipment
All required safety equipment must be worn, either facility-issued or approved personal equipment whilst participating.
4.4 Attire
Participants must wear:
- Enclosed footwear such as sneakers or work boots (crocs, high heels, slides, thongs and slip on shoes are NOT permitted)
- Appropriate clothing:
- For Go Kart participants this means that long or short sleeve tops, long or short pants as and a helmet must be worn.
- For Track Day participants, long sleeves and pants, a helmet and enclosed shoes must be worn.
- For Ride Day participants full leathers and a helmet must be worn.
- Long Hair must be tied up in a bun.
- Loose and flowing garments such as scarves (including headscarves), long dresses and long skirts are strictly prohibited whilst go karting as they pose an entanglement risk.
- Religious attire such as turbans and headscarves must not be worn if it would pose a threat to your safety whilst participating (e.g. helmet won’t fit over the helmet and or the headscarf may come loose if it has been wrapped and secured with a pin).
- Sun safety precautions should be taken such as using sunscreen and or covering up.
- In wet weather, go karting participants are recommend to bring wet weather gear or a change of clothes, or they may purchase wet suits from reception.
4.5 Intoxication Policy
Zero tolerance for alcohol or drugs. Intoxicated persons will be refused participation and removed from the premises without refund.
4.6 Minor Participation
Participants under 18 must have a parent or legal guardian present to sign consent forms and assume responsibility.
All participants must meet the minimum age requirements for the offerings of the Venue. Failure to comply with age requirements will not entitle you to a refund.
5. Additional Specific Activity Conditions
5.1 Go Karting
All participants must sign waivers, attend briefings, use designated equipment, and promptly report accidents or unsafe conditions before leaving the venue.
Confirmation Letters / Emails will contain the specifics of the requirements for the offering and are counted as part of the terms and conditions that impact the booking, please note this information will also be displayed and must be accepted before a booking can be made.All Go Kart Participants must be 14 and above to participate. Refunds will not be granted if an online booking is made for a go kart participant who does not comply with the minimum age, height or weight requirements.
5.2 Track / Drift Days
All participants must sign waivers, attend briefings, promptly report accidents or unsafe conditions before leaving the venue and ensure their personal vehicles pass safety inspections prior to track access.
Confirmation Letters / Emails will contain the specifics of the requirements for the offering and are counted as part of the terms and conditions that impact the booking, please note this information will also be displayed and must be accepted before a booking can be made.
All persons inside the Motorsport Park must be 16 and above. There is no exceptions to this rule, and you will not be entitled to a refund if you breach this rule.
All drivers must hold at a minimum their red p’s. if you do not comply with this rule you will not be permitted to participate and will not be entitled to a refund.
- Refuelling
Vehicles must only refuel in the designated refuelling area or fines will apply. If fuel is spilled and damage is caused, then penalties will apply. - Spill Kit Clean Up Fee
- In the event that a Vehicle spills / leaks on track whilst at the Venue a Spill Kit clean up fee would apply, and payment for same would need to be made by the driver of the vehicle in full and cleared funds before the conclusion of the event, and before the vehicle may be removed from the Venue.
- Staff will not open or unlock the gates at the venue to allow the vehicle to be removed, until payment has been made in full and cleared funds for the spill kit clean up fee.
- Interest will compound daily at a rate of 8.5% until payment has been made in full and cleared funds, and debt recovery action will be taken, as well as action such as the placing of a caveat on the personal property of the driver to recover outstanding amounts and interest.
- If the owner of a vehicle refuses to make payment, and tries to obstruct access to entry and exit points and or position their vehicle in a manner that would prohibit entry / exit, then the owner would be removed from the venue and issued with a trespassing notice, and the vehicle would be moved by venue staff by whatever means necessary to permit entry / exit.
- The venue would not be liable for any damage caused during the moving of the vehicle, or while it is stored at the venue until payment has been made in full and cleared funds.
- Damage caused by a Vehicle whilst at the Venue
- In the event that a vehicle at the Venue causes damage whilst at the Venue, payment for any and all damages caused would need to be made by the driver in full and cleared funds before conclusion of the event, and before the vehicle may be removed from the Venue.
- Staff will not open or unlock gates to permit a vehicle to be removed until payment has been made in full and cleared funds.
- Interest will compound daily at a rate of 8.5% until payment has been made in full and cleared funds, and debt recovery action will be taken, as well as action such as the placing of a caveat on the personal property of the driver of the vehicle to recover outstanding amounts and interest.
- If the owner of a vehicle refuses to make payment, and tries to obstruct access to entry and exit points and or position their vehicle in a manner that would prohibit entry / exit, then the owner would be removed from the venue and issued with a trespassing notice, and the vehicle would be moved by venue staff by whatever means necessary to permit entry / exit.
- The venue would not be liable for any damage caused during the moving of the vehicle, or while it is stored at the venue until payment has been made in full and cleared funds.
- Entry Without Wristband to Motorsport Park
- All persons who have not visited reception and obtained permission and or a wristband from venue staff to be on site are considered to be trespassing at the venue.
- All persons who do not abide by the terms and conditions of entry and the instructions of staff on site, are trespassing.
- All persons who are trespassing will face trespass action which includes but is not limited to, Lifetime Bans, Authorities being called and enforcement action being taken,
- Out of Hours Access Fee
In the Event that a driver requires access out of hours (i.e. before an event has started or once it has finished), then an out of hours access fee would apply. Access Fee would start from $500.00. Out of Hours Access would not be granted until full and cleared funds have been received by the Venue for the Out of Hours Access Fee. - Tow Trucks
- Tow Trucks will only be permitted at the Venue at the discretion of Staff.
- Tow Trucks that have not been permitted by Staff will be seen to be trespassing and will not be granted access, and trespass action will be taken.
- Tow Trucks will only be permitted at such a time that they do not interfere with the safety or enjoyment of Staff and other Patrons on site.
- At all times, Tow Truck operators must follow all directions of staff, and abide by the terms and conditions of entry or they will not be permitted to remain on site.
- Approved Drifters Only
- Only Drifters who have applied for permission to the Venue, and subsequently received approval and be added to the approved drifters list, will be permitted to attend, participate in and book Luddenham Raceway Drift Days.
- Drifters must drive at an Intermediate or above level and demonstrate previous drifting history to be approved.
- If an unapproved Drifter attempts to gain entry they will be denied entry and will be removed and will not be entitled to a refund.
5.3 Ride Days
All participants must sign waivers, attend briefings, promptly report accidents or unsafe conditions before leaving the venue and ensure their personal vehicles pass safety inspections prior to track access.
Confirmation Letters / Emails will contain the specifics of the requirements for the offering and are counted as part of the terms and conditions that impact the booking, please note this information will also be displayed and must be accepted before a booking can be made.
All persons inside the Motorsport Park must be 16 and above. There is no exceptions to this rule, and you will not be entitled to a refund if you breach this rule.
All riders must hold at a minimum their red p’s. if you do not comply with this rule you will not be permitted to participate and will not be entitled to a refund.
For all ride days run by Luddenham Raceway, the following is required:
- All supermoto/motards motorcycles must have foot peg sliders. Luddenham Raceway strictly prohibits bikes to go on bike without sliders. These can be purchased on the day for $80.
- Full leathers (including longer length gloves and boots). Leathers can be a suit or zipped together.
- Full face helmet meeting approved standards
- Riders license (or demonstrate ability to ride a motorcycle).
- Chain adjusted correctly and lubricated
- No leaking fluids e.g. oil, coolant and brake fluid
- Tyres clear of any punctures and are deemed satisfactory for track.
- Steering head bearings adjusted correctly with no free play.
- Chain adjusted correctly and lubricated.
- Protected Engine Cover (Recommended)
- Handle bars is secured.
- Front and rear brakes are working to standard.
- Throttle action smooth and return freely to closed position.
- Front and rear pads deemed to be suitable.
- No sharp edges on clutch and front brake.
- Foot pegs on properly with no sharp edges.
- Refuelling
Vehicles must only refuel in the designated refuelling area or fines will apply. If fuel is spilled and damage is caused, then penalties will apply. - Spill Kit Clean Up Fee
- In the event that a Vehicle spills / leaks on track whilst at the Venue a Spill Kit clean up fee would apply, and payment for same would need to be made by the driver of the vehicle in full and cleared funds before the conclusion of the event, and before the vehicle may be removed from the Venue.
- Staff will not open or unlock the gates at the venue to allow the vehicle to be removed, until payment has been made in full and cleared funds for the spill kit clean up fee.
- Interest will compound daily at a rate of 8.5% until payment has been made in full and cleared funds, and debt recovery action will be taken, as well as action such as the placing of a caveat on the personal property of the driver to recover outstanding amounts and interest.
- If the owner of a vehicle refuses to make payment, and tries to obstruct access to entry and exit points and or position their vehicle in a manner that would prohibit entry / exit, then the owner would be removed from the venue and issued with a trespassing notice, and the vehicle would be moved by venue staff by whatever means necessary to permit entry / exit.
- The venue would not be liable for any damage caused during the moving of the vehicle, or while it is stored at the venue until payment has been made in full and cleared funds.
- Damage caused by a Vehicle whilst at the Venue
- In the event that a vehicle at the Venue causes damage whilst at the Venue, payment for any and all damages caused would need to be made by the driver in full and cleared funds before conclusion of the event, and before the vehicle may be removed from the Venue.
- Staff will not open or unlock gates to permit a vehicle to be removed until payment has been made in full and cleared funds.
- Interest will compound daily at a rate of 8.5% until payment has been made in full and cleared funds, and debt recovery action will be taken, as well as action such as the placing of a caveat on the personal property of the driver of the vehicle to recover outstanding amounts and interest.
- If the owner of a vehicle refuses to make payment, and tries to obstruct access to entry and exit points and or position their vehicle in a manner that would prohibit entry / exit, then the owner would be removed from the venue and issued with a trespassing notice, and the vehicle would be moved by venue staff by whatever means necessary to permit entry / exit.
- The venue would not be liable for any damage caused during the moving of the vehicle, or while it is stored at the venue until payment has been made in full and cleared funds.
- Entry Without Wristband to Motorsport Park
- All persons who have not visited reception and obtained permission and or a wristband from venue staff to be on site are considered to be trespassing at the venue.
- All persons who do not abide by the terms and conditions of entry and the instructions of staff on site, are trespassing.
- All persons who are trespassing will face trespass action which includes but is not limited to, Lifetime Bans, Authorities being called and enforcement action being taken,
- Out of Hours Access Fee
In the Event that a driver requires access out of hours (i.e. before an event has started or once it has finished), then an out of hours access fee would apply. Access Fee would start from $500.00. Out of Hours Access would not be granted until full and cleared funds have been received by the Venue for the Out of Hours Access Fee. - Tow Trucks
- Tow Trucks will only be permitted at the Venue at the discretion of Staff.
- Tow Trucks that have not been permitted by Staff will be seen to be trespassing and will not be granted access, and trespass action will be taken.
- Tow Trucks will only be permitted at such a time that they do not interfere with the safety or enjoyment of Staff and other Patrons on site.
At all times, Tow Truck operators must follow all directions of staff, and abide by the terms and conditions of entry or they will not be permitted to remain on site.
- Refuelling
6. Changes, Cancellations, and Refunds
6.1 Payment Terms
Full prepayment is required to secure bookings.
6.2 Refund Policy
- Bookings are available limited date and time basis, and you would not be entitled to a refund due to change of mind or later conflicts with the date selected, so please ensure that the booking is suitable for your intended date and purpose before it is made.
- Refunds are not provided for change of mind, personal circumstances, late arrivals, failure to attend or circumstances outside of the Venue’s Control such as Accidents, Crashes, Power Failures, Water Failures, Bushfires, Sudden Storms, Dangerous Weather, Extreme Weather, Sickness, Pandemics, Diseases, Viruses, Flooding, Earthquakes, Acts of Nature, Acts of God, Acts of Terrorism, War, Public Health Emergencies, Public Emergencies, and or any other act or occasion that would render Luddenham Raceway unable to operate, as it would be dangerous or unsafe to proceed (as determined by Luddenham Raceway / The Australian Government / Health Authorities or other ruling body).
- Refunds will not be granted for the following reasons:
- if the problem was outside of the control of Luddenham Raceway;
- if you insisted on having a service provided in a particular way, against the advice of Luddenham Raceway;
- if you failed to clearly explain your needs to the Operators at the Facility;
- if you hid, or failed to disclose a reason which affected your ability to participate, and subsequently lead to you being unable to continue being provided with a service;
- If you are prevented from continuing your sessions due to becoming unwell and or a companion becoming unwell.
- Missed Sessions.
- Disagreeing with the decision of Track Staff and or Pit Staff;
- If you are asked to leave, due to your behaviour and or if you are intoxicated;
- If you misuse the equipment and subsequently experience performance issues (i.e. double pedalling);
- Equipment malfunctioning due to wet weather conditions and or karts having to be changed (instead a replacement kart will be issued when Operators are notified about issues).
- Wait Times (instead a credit will be issued), please note that during peak trading periods wait periods at the Facility can be between 10 minutes – 9 hours, and if there is an accident on track or should any other unavoidable delay occur, the wait period previously estimated may lengthen without warning. This is a part of the experience and is something which cannot be helped;
- Other Participants (e.g. having other drivers in your race). Please note that when participating in an arrive and drive session you DO NOT get to choose who you are racing with and will be put with a range of individuals with varying skill levels, if you wish to avoid this then you will need to book a Group Event Package.
- Receiving a Black Flag in a Go Kart Session at the Facility. The flagging system is part of the racing experience and cannot be used as a reason to request or be entitled to receive a refund; and
- Go Kart Sessions being under a ‘Yellow Light’ at the Facility. The lightning system, and the subsequent restriction of speed is a part of the racing experience which is designed to ensure that Participants are kept safe whilst racing, and cannot be used as a reason to request or be entitled to a refund.
- If your Vehicle (Car and or Bike) is broken and thus not able to be driven on a Track / Drift / Ride Day .
6.3 Participant Rescheduling
- As all bookings are offered on a basis of limited time and availability, and provisions need to be made and resources expended so that Luddenham Raceway is in a position to accommodate a booking, NO changes will be permitted once a booking has been taken and payment made to secure the booking.
- As a gesture of goodwill, Luddenham Raceway may permit a participant to reschedule a booking, subject to availability and management discretion.
- Any changes to bookings such as those offered as a gesture of goodwill, will incur a rescheduling fee that will be advised by the venue and would be payable before the rescheduled event takes place.
- Venue Rescheduling Policy
- In the event that Luddenham Raceway may need to reschedule a booking due to circumstances outside of its control such as it being Dangerous and or Unsafe to operate and or Government / Regulatory Advice & or Unforeseen factors being present that prohibit Luddenham Raceway from being able to proceed as scheduled (reasons that may result in the Venue having to reschedule include, but are not limited to factors such as: Accidents, Crashes, Power Failures, Water Failures, Bushfires, Sudden Storms, Dangerous Weather, Extreme Weather, Sickness, Pandemics, Diseases, Viruses, Flooding, Earthquakes, Acts of Nature, Acts of God, Acts of Terrorism, War, Public Health Emergencies, Public Emergencies, and or any other act or occasion that would render Luddenham Raceway unable to operate, as it would be dangerous or unsafe to proceed as determined by Luddenham Raceway / The Australian Government / Health Authorities or other ruling body) the Event Organiser would be notified as soon as practicable & a Rebook Credit would be issued to the Event Organiser, the length of the rebook credit will vary depending on the package booked:
- Rebook Credit for Arrive and Drive Sessions are valid for 3 months (dated 3 months from the date of the original booking) & provide the Event Organiser with 3 months in which to rebook their event at a mutually convenient time. It is the sole responsibility of the Event Organiser to utilise their rebook credit before its expiry period, as lapsed credits cannot be extended.
- Rebook Credit for Group Bookings are valid for 6 months (dated 6 months from the date of the original booking) & provide the Event Organiser with 6 months in which to rebook their event at a mutually convenient time. It is the sole responsibility of the Event Organiser to utilise their rebook credit before its expiry period, as lapsed credits cannot be extended.
- Rebook Credit for Car Events are valid for 6 months (dated 6 months from the date of the original booking) & provide the Event Organiser with 6 months in which to rebook their event at a mutually convenient time. It is the sole responsibility of the Event Organiser to utilise their rebook credit before its expiry period, as lapsed credits cannot be extended.
- Rebook Credit for Bike Events are valid for 6 months (dated 6 months from the date of the original booking) & provide the Event Organiser with 6 months in which to rebook their event at a mutually convenient time. It is the sole responsibility of the Event Organiser to utilise their rebook credit before its expiry period, as lapsed credits cannot be extended.
- Rebook Credits issued due to Venue Rescheduling are valid as outlined above and are dated from the date of the original booking and must be redeemed by the event organiser inside the validity period provided to rebook the event at a mutually convenient time (i.e. rebooked event must take place on a date occurring before the expiry of the rebook period, so if your original booking took place on 2 Jan 25 and you had three months to reschedule, the rebook date must take place by 1 April 25 ). It is the sole responsibility of the Event Organiser to utilise their rebook credit before its expiry period, as lapsed credits cannot be extended.
- A Rebook Credit would only be issued for the original package, no changes are permitted to the original booking, the only exception would be to upgrade the package / increase number of Participants subject to availability, & in such a situation the Event Organiser would be responsible for any increase in cost.
- In the event a rebooked event cannot take place due to issues outside of the control of Luddenham Raceway, then an appropriate amount of time (as determined by Luddenham Raceway) would be granted to extend the rebook offer to accommodate the situation & allow additional time to in which to rebook.
- No refunds or compensation would be offered in the event that Luddenham Raceway is forced to reschedule and a rebook credit is provided, as Luddenham Raceway has incurred operating costs in expending resources to ensure that the booking can be accommodated.
- In the event that catering has been organised for an event, and Luddenham Raceway is forced to reschedule due to factors outside its control, Luddenham Raceway will do its best to make arrangements with the Caterer to reschedule the catering, however this may not always be possible as Catering is organised with a third party, and in such an instance where catering cannot be rescheduled, the Organiser would be instructed to attend the venue to collect the catering that has been ordered for an event that had to be rescheduled and in the event that the organiser is unable to attend, the catering would be donated to a nearby homeless shelter.
- In the event that a special go karting event, such as an enduro / go karting race series or one off go karting race night event needs to be rescheduled due to circumstances outside of Luddenham Raceway’s control (as noted above), a rebook credit would not be extended nor would a refund be offered, instead the special event would be rescheduled to another date as confirmed by Luddenham Raceway as the event was organised as a special event.
6.5 Weather Disruptions
- Events generally proceed in all weather conditions provided that Luddenham Raceway deems it safe to do so.
- In the case of unsafe operating conditions (e.g., extreme heat and extreme rain) as determined by Luddenham Raceway, events may be postponed at Luddenham Raceway’s discretion.
- No refunds are provided for weather-related postponements, instead as noted in the Venue Rescheduling Policy, the booking would be rescheduled.
- Extreme Heat
- Luddenham Raceway will only allow participation in activities provided that it is safe to do so.
- It is YOUR responsibility as a Participant to notify Staff immediately if you are feeling unwell or have experienced any heat related injuries and to take all care and precautions to avoid heat related injuries whilst participating.
- Heat related injuries include but are not limited to Heat Exhaustion, Heat Cramps, Heat Strokes, Sun Burn, Burns and or Blisters.
- If you are experiencing headaches, nausea, dizziness, weakness, irritability, thirst, and heavy sweating you may be suffering from a Heat Related Injury and you should consider your ability to participate.
- If Staff believe that you are unable to participate it is at their discretion to remove you from your event and they may call an ambulance for you, and you would be liable for any costs incurred.
- In the event that your event cannot proceed due to extreme weather conditions which would make it dangerous or unsafe to proceed as decided by Luddenham Raceway, you will be contacted and advised by Luddenham Raceway Staff, and their decision will be final, and the Standard Venue Rescheduling Policy outlined above would apply.
- Pandemic / Disease / Virus
- Participants acknowledge and understand that whilst being at the Venue and participating in activities there is a possibility that they may be exposed to potentially infectious, harmful and or deadly disease/s and or virus/s, despite all precautions being taken to limit such a possibility.
- Participants will not be entitled to a credit or a refund if they refuse to obtain and present a medical certificate clearing them for participation if requested by the Venue.
- Participants understand, acknowledge and accept that the number of people in the Venue may be limited, and agree to abide by any and all directives to enter and leave the Venue as directed by Venue Staff.
- Participants understand, acknowledge and accept that they will not be entitled to a credit or a refund if while at the Venue they refuse to abide by Venue Requirements and Government Requirements introduced to limit the spread and transmission of Pandemics and or Diseases and or Viruses.
- Participants understand, acknowledge and accept that in the event of a Pandemic normal delivery of services may be affected without warning and no credit or refund will be provided in the event that adjustments to service are required due to a Pandemic.
- In the event that Participants wish to request to reschedule a booking because they have been exposed to a potentially infectious / harmful and or deadly disease / virus, participants would need to provide proof of exposure of those impacted, and the Venue would be able to advise the applicable rescheduling fee to reschedule the event. Fee would be calculated based on the size of the booking / timing of the event and the amount of notice provided. Participants would not be eligible for a refund on the basis of exposure.
6.7 Late Arrivals
- It is the responsibility of Participants to arrive on time to ensure the Venue can deliver the package booked. Lateness means that participants cannot start on time result in avoidable delays.
- Participants acknowledge & understand late arrivals will result in penalties being applied such as, adjusted event format, reduced time, forfeited time or cancellation of event.
- No refunds, compensation, special allowances or additional time will be made for latecomers and latecomers may be denied entry to the Event due to lateness and missing important safety briefings, as it is the responsibility of Participants to arrive on time and to be prepared for their event.
- In the Event of Late Arrivals, Luddenham Raceway reserve the right to send out other bookings to ensure no further delays occur for the rest of the run schedule.
7. Liability and Indemnity
7.1 Acknowledgement of Risk
Participation in Luddenham Raceway activities involves inherent risks including serious injury or death. By participating, you voluntarily assume these risks.
7.2 Waiver of Liability
To the maximum extent permitted by law, Luddenham Raceway disclaims all liability for any injury, loss, or damage suffered by participants, spectators, or visitors.
7.3 Indemnity
You agree to indemnify Luddenham Raceway and its employees against any claims, demands, or expenses arising out of your actions, omissions, or breaches of these Terms.
Please read and acknowledge the information below as it applies to all individual participants:
Hutland Pty Ltd Trading as Luddenham Raceway, ABN 96 157 974 199, located at 823 – 849 Luddenham Road, Luddenham NSW 2745(“the premises”), offers outdoor recreational services, including go-kart hire, Track Days, Ride Days and Drift Days (Motorsport Park Activities) and use, as well as access to the premises and surrounding areas.
Luddenham Raceway will ensure that the facilities are operated with due care and skill and that the equipment and facilities will be suitable for the purpose for which they are used.
YOU ARE AWARE OF THE FOLLOWING:
- Go-karting is potentially dangerous activity and may result in serious injury, including death.
- The go-karts provided by Luddenham Raceway may operate at speeds in excess of 80km/h.
- Zero Tolerance to drug and alcohol (0.00 BAC) to participate in activities at the Venue.
- The use of Mobile phones, and consumption of food and drink is not permitted while participating in an activity.
- The maximum weight limit for an individual go-kart is 120kg, and the minimum heigh requirement is 150cm.
- For safety reasons, pregnant women, and people with certain pre-existing health conditions are not permitted to use the go karts.
- All go kart participants must watch the mandatory safety briefing video before using the go-karts, regardless of whether it has been watched on a previous visit. If you require any assistance or clarification, please ask the track supervisor for guidance.
- All participants in all activities must participate in a mandatory safety briefing before the start of their activity, even if they have previously been at the venue and participated in a safety briefing.
- Luddenham Raceway reserves the right to refuse you, without limitation, entry to the premises, which includes but is not limited to the go-kart track, Motorsport Park, reception building, waiting areas, spectator zones, parking lots, event areas, and any other property owned, leased, or controlled by Luddenham Raceway. At any time, Luddenham Raceway may withdraw its consent for you to remain on or return to the premises.
- If any Luddenham Raceway staff member has any doubts about your ability to drive or believe that you are under the influence of either drugs or alcohol, then you will be not permitted to use any of the activities, and you may be asked to leave the premises.
YOU AGREE TO THE FOLLOWING:
- I VOLUNTARILY ASSUME ALL RISKS involved in or arising from my use (whether in accordance with these terms or conditions or otherwise) of any go-karts, equipment, services, facilities provided to me by Luddenham Raceway, including without limitation, the risk of death, bodily injury, or property damage.
- I AGREE that I will comply with all rules and safety instructions provided by any Luddenham Raceway employee or agent, including these Terms & Conditions and any signs displayed on the premises. I understand that I am required to undergo a mandatory safety briefing, which includes watching a safety video, regardless of any previous visits. If I do not fully understand any instructions, I will seek clarification from a manager to my satisfaction. I further agree and acknowledge that by using any go-kart, equipment, service, or facility provided by Luddenham Raceway, I represent that I have read and understood all rules and safety instructions, including these Terms & Conditions and all signs displayed on the premises.
- I AGREE to pay the cost of and authorise Luddenham Raceway to take all steps it considers reasonably necessary to protect or ensure my welfare in the event of an incident or personal injury occurring at the premises, including but not limited to, obtaining medical treatment and/or transportation to a medical facility for me/or any minor(s) for whom I am responsible.
- I AGREE that I am responsible for, and that I shall immediately pay for damage caused to the premises, go-karts, equipment, facilities and/or personal property of any other person caused by me or any minor(s) for whom I am responsible. I understand and agree that in the event that I have a vehicle inside the Motorsport Park or have left other valuable property at the venue such as a phone or watch or keys, that same may be held by the venue as security until such time that full payment is made for any accidents or damages that I have caused.
- I AGREE AND HEREBY GRANT PERMISSION to Luddenham Raceway and their agents and employees to use my image or likeness, in whole or in part, in any marketing or promotion material whatsoever.
- I AGREE, ACKNOWLEGE, WARRANT AND REPRESENT THAT I AM NOT UNDER THE INFLUENCE OF DRUGS. I further agree and acknowledge that Luddenham Raceway operates under a strict zero tolerance to drugs policy. I agree to comply with a breath test administrated by Luddenham Raceway staff at any time and that my refusal to do so may result in Luddenham Raceway refusing me the right to drive or use any other services provided. I agree that my blood alcohol level is (0.00 BAC) when wanting to participate in activities.
- I AGREE AND UNDERSTAND if I am participating in an inappropriate manner, using inappropriate wording or being aggressive towards staff or fellow patrons I may be asked to leave the premises and may not be NOT allowed to return or may be refused entry into Luddenham Raceway and I will not be entitled to a refund.
- I WARRANT AND REPRESENT THAT I AM IN GOOD HEALTH and free from any pre-existing health or medical conditions which may prevent me from safely operating the go-karts or participating in any other activities. I understand that I am required to notify Luddenham Raceway staff immediately if I have any health conditions that may impact my ability to safely participate in any activities.
- TO THE FULLEST EXTENT ALLOWED BY ANY APPLICABLE LAW, I HEREBY RELEASE LUDDENHAM RACEWAY, its directors, employees, agents, partners, affiliates, landlords, event sponsors, and contractors from any and all liability to me, or any third party, for any loss, injury, or damage, howsoever arising, including, but not limited to, accidents, injuries, or other damages caused by the negligence (whether active or passive) of Luddenham Raceway, its directors, employees, agents, contractors, partners, affiliates, landlords, event sponsors, or any other third party..
- I HEREBY AGREE TO INDEMNIFY AND HOLD HARMLESS LUDDENHAM RACEWAY, and its directors, employee’s, agents, partners, affiliates, landlords and event sponsors and agree to continue to keep the same always indemnified in respect of any loss, claim, cost, liability, demand, or legal expense made by any other person, arising from my use of the goods and/or services provided by Luddenham Raceway, including any claim for bodily injury, property damage, or any third-party actions arising from such use ( including, but not limited to driving go-karts or using other activities) provided by Luddenham Raceway and/or my failure to comply with the terms of this document, including any breach of representation or warranty.
- I AGREE to behave in a responsible, respectful, and non-disruptive manner at all times while at Luddenham Raceway. I understand that inappropriate behaviour, including aggression, verbal abuse, or failure to comply with safety instructions, will result in immediate removal from the premises, and may result in permanent or temporary refusal of entry or participation in any activities at Luddenham Raceway.
- IF AM SIGNING THIS DOCUMENT ON BEHALF OF A MINOR, I confirm that I am the legal parent or guardian of the minor, and I acknowledge that I have read, understood, and agree to the terms and conditions outlined in this waiver on behalf of the minor. By signing this waiver, I consent to the minor’s participation in go-karting and related activities at Luddenham Raceway, and I assume full responsibility for their safety, conduct, and adherence to all rules and instructions during their visit. I agree to indemnify and hold harmless Luddenham Raceway, its directors, employees, and agents from any liability arising from the minor’s participation. The minor shall be bound by all terms of this agreement as if they were an adult participant.
By agreeing with these terms & conditions, you will be agreeing that your rights to sue the interested parties listed in Section 2, points 9 and 10, under the Australian Consumer Law and other legislation if you are killed or injured because the services provided were not in accordance with these guarantees, are excluded, restricted or modified in the way set out in this form.
NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence. Gross negligence refers to a severe and reckless disregard for the safety or wellbeing of others, and includes actions or omissions taken with wilful disregard for the known risks and consequences or conduct that demonstrates complete indifference to the potential for harm. In cases of gross negligence, the rights to sue for damages are not excluded, restricted, or modified under this waiver.
8. Venue Policies
8.1 Photography and Filming
Commercial photography or recording requires prior written approval from Luddenham Raceway management and cannot portray the venue in a negative or defamatory light.
Go-Karting participants may bring a GoPro or similar action camera to record their experience, provided they use their own mount and securely attach the camera to the kart only. Participants understand that the use of such devices is at their own risk, and the Venue bears no responsibility in the event that equipment becomes damaged or lost if used at the venue.
8.2 Smoking Policy
Smoking (Vaping or Cigarettes) is prohibited across the venue. Breaches may incur fines up to $500 and/or additional cleanup fees.
8.3 Refuelling Policy
Refuelling in the Motorsport Park is only permitted in designated areas. Violations may incur fines of up to $10,000 and participants will be liable for resulting damage.
8.4 Cleanliness
Visitors must maintain venue cleanliness. Failure to do so may result in cleaning fees up to $500.
8.5 Behaviour
Anti-Social, abusive, aggressive, violent, threatening, disruptive and or unruly behaviour will result in immediate removal and will lead to permanent banning from the venue.
- Damages
- The Venue takes no responsibility for any personal items that may become lost, stolen or damaged whilst at the Venue.
- Damages, Breakages & Clean Up Fees as well as any unpaid amounts must be paid before Participants leave the Venue or Debt Recovery Action will be taken against the Event Organiser, Company and Individuals responsible. Interest at the current pre-judgment interest rate of NSW would apply.
- Damage caused by a Vehicle whilst at the Venue
- In the event that a vehicle at the Venue causes damage whilst at the Venue, payment for any and all damages caused would need to be made by the driver in full and cleared funds before conclusion of the event, and before the vehicle may be removed from the Venue.
- Staff will not open or unlock gates to permit a vehicle to be removed until payment has been made in full and cleared funds.
- Interest will compound daily at a rate of 8.5% until payment has been made in full and cleared funds, and debt recovery action will be taken, as well as action such as the placing of a caveat on the personal property of the driver of the vehicle to recover outstanding amounts and interest.
- If the owner of a vehicle refuses to make payment, and tries to obstruct access to entry and exit points and or position their vehicle in a manner that would prohibit entry / exit, then the owner would be removed from the venue and issued with a trespassing notice, and the vehicle would be moved by venue staff by whatever means necessary to permit entry / exit.
- The venue would not be liable for any damage caused during the moving of the vehicle, or while it is stored at the venue until payment has been made in full and cleared funds.
- Gift Vouchers
- Hutland Pty Ltd T/A Luddenham Raceway (ABN 96 157 974 199) sells Gift Vouchers.
- Gift Vouchers are redeemable at Luddenham Raceway, located at 823 – 849 Luddenham Road Luddenham, NSW 2745, for the purpose of purchasing available Food, Drink, Merchandise and Services offered by Luddenham Raceway, up to the dollar amount listed on the Voucher. E.g. A $50.00 Voucher entitles the holder of the Voucher, as named on the Voucher, to redeem the Voucher for $50.00’s worth of available Food, Drink, Merchandise and services.
- All Gift Vouchers are valid for 36 months (3 Years) from the date of issue and cannot be extended under any circumstances.
- All Gift Vouchers are only redeemable for available Food, Drink, Merchandise and Services offered by Luddenham Raceway on the day of redemption, up to the dollar amount listed on the Voucher.
- Gift Vouchers must be physically presented when redeeming. Lost Gift Vouchers cannot be redeemed or replaced.
- Gift Vouchers cannot be redeemed for cash and any remaining amount on the Gift Voucher will not be returned as cash, instead a credit of the remaining amount and the expiry date will be made on your Luddenham Raceway Licence (Account). Your Licence must be valid to make notes, and redeem any remaining amounts.
- Gift Vouchers cannot be used to purchase Gift Vouchers.
- Gift Vouchers are non-transferable and must be redeemed solely by the person named on the Gift Voucher. Valid, Government Issue Photo Identification (Australian Drivers Licence, Australian Photo ID Card and Passport only) will be required to verify and redeem a Voucher.
- Holding a Gift Voucher does not guarantee you the provision of any Luddenham Raceway Goods and or Services and we strongly recommend calling 02 9834 2366 to check availability and avoid disappointment if you intend on redeeming a specific good or service with the Voucher.
- A Gift Voucher may be used to pay a portion / the whole amount of a deposit for a Group Event offered at Luddenham Raceway (such as a Mini Grand Prix, Grand Prix ), and will be subject to the same conditions of all deposits paid for group events in that it will be non-refundable in the event of cancellations or change of mind.
- You may not use your Gift Voucher to pre-book Arrive and Drive Go Kart sessions. Gift Vouchers may only be redeemed on the day, provided that there is availability in an Arrive and Drive Go Kart Session.
- The Entry Policy and Terms and Conditions of Luddenham Raceway must be observed and abided by when redeeming Gift Vouchers. Failure to do so will result in you being unable to redeem your Gift Voucher for certain Goods and or Services and you will not be offered compensation or a refund if this is the case.
- A Voucher cannot be refunded for Change of Mind. The onus of ensuring that the Voucher is suitable is on the Purchaser and the Purchaser must ensure that the recipient is aware of the Terms and Conditions of the Voucher if the Voucher is being given as a gift.
9. Health and Safety
9.1 Fitness to Participate and Health Exclusions
- The activities offered by the venue (Go Karting / Track Days / Ride Days / Drift Days) are intense and potentially dangerous activities, and participants must ensure they are physically fit to take part. Individuals with health conditions that may impair their driving or make it unsafe to participate are NOT permitted to participate.
- Pregnant women and individuals with pre-existing health conditions that could affect their ability to drive are not allowed to participate.
- Customers with high blood pressure, heart conditions, or back/neck issues should seek medical clearance before participating.
- If you have any doubts about your ability to participate, you must seek medical clearance prior to you making a booking.
9.2 Accident Reporting
All injuries, incidents, or accidents that occur at the venue must be immediately reported to reception and documented before leaving the premises.
10. Legal Compliance
10.1 Laws and Regulations
Participants must comply with all applicable laws, regulations, and safety instructions while onsite.
10.2 Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
11. Privacy Policy
11.1 Commitment to Privacy
Luddenham Raceway is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
11.2 Collection of Personal Information
We collect your name, contact details, booking details, identification, payment information, and, if applicable, emergency or health details.
11.3 Use and Disclosure
We use personal information for:
- Processing bookings
- Providing services
- Managing safety and compliance
- Promotional and marketing activities (with consent)
- Meeting legal and insurance requirements
We do not sell or trade your information. Disclosure occurs only to trusted service providers or legal authorities if necessary.
11.4 Data Security
We implement reasonable security measures to protect your information. However, data transmission cannot be guaranteed as 100% secure.
11.5 Access and Correction
You may request access to or correction of your personal data by contacting our Privacy Officer.
11.6 Complaints
Complaints regarding privacy practices should be directed to the Privacy Officer at the contact details below.
11.7 Contact Details
Privacy Officer
Email: info@luddenhamraceway.com
Phone: +61 2 9834 2366
Address: 823–849 Luddenham Road, Luddenham NSW 274512. Legal Disclaimer
12.1 General Information Only
All information provided online or onsite is general in nature and does not constitute professional advice.
12.2 No Warranties
Luddenham Raceway does not warrant that website information is complete, accurate, or current.
12.3 Participation Risks
Participation is voluntary and at your own risk. Luddenham Raceway disclaims all liability for injury, loss, or damage except as required under Australian Consumer Law.
12.4 Limitation of Liability
Liability is limited to the resupply of services or a refund as required by law.
12.5 Indemnity
You indemnify Luddenham Raceway against claims arising from your breach of these Terms, negligence, or unlawful acts.
Last updated 29 April 2025